Covid 19 Update

The effects of the global coronavirus pandemic are being felt in an unprecedented way. As a result, President Ramaphosa declared a national state of disaster. We note that there is much uncertainty at this time, but we are monitoring the situation very closely and consulting with our health and safety experts to stay abreast of all developments. Your safety and the safety of all our shoppers is and will always be our top priority. To this end, we feel it important to share with you the steps we will be implementing to give effect to President Ramaphosa’s action plan.

New hygiene and cleaning protocol

• We have increased the number of cleaners on the frontline mitigating the spread of the virus
• We will also be increasing the frequency and intensity of the cleaning of specific touchpoints such as surfaces, doors, escalators and lifts
• Our cleaning products are being upgraded to hospital-grade and we’ve introduced paper towels and sprays throughout our facilities
• You will also have noticed the vibrant poster and bathroom communications that have been installed to reinforce the importance of observing proper hygiene. These elements are supported by a continuous and engaging social media campaign

Changes to tenants

Certain restaurants and other businesses with liquor licences (that sell alcohol) have been affected by regulations issued by Government. The regulations state that such businesses may not have more than 50 persons on the premises at any one time, and no alcohol may be sold between 18h00 and 9h00 on weekdays and Saturdays, and after 13h00 on Sundays. Also, liquor stores with off-consumption licenses must also adhere to these trading hours. Many of our tenants have also partnered with delivery services to provide the added convenience of brining some of your favourite times straight to you.

Social awareness As you will no doubt have seen, we have undertaken a social media awareness campaign highlighting the best practices you should observe as directed by the World Health Organisation to mitigate the risk of COVID-19.

These include:

• Cover your nose and mouth when you sneeze with a tissue and then throw it away
• Wash your hands regularly with soap and water for at least 20 seconds
• Refrain from touching our eyes, nose and mouth
• Observe social distancing and keep at least 1 meter from the person next to you when you are in a public space or in a queue
• Make use of in-store sanitizer wipes before using baskets and trolleys

Most importantly, if you are feeling ill and exhibit any of the COVID-19 symptoms (sore throat, dry cough, fever and/or runny nose) rather stay home and contact the NICD hotline for further steps on 0800 029 999. We are open for business and remain committed to the safety of all our shoppers. For further information, please do not hesitate to contact Centre Management.